Return Policy

How To Return An Item:

 

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase, unless there is a manufacturer defect.  Manufacturer defects can be returned up to one year of your purchase if approved by Avery.

 

1. Please email info@averyoutdoors.com or call customer service at 800-333-5119 to request a RMA (Return Merchandise Authorization) #.

 

2. Mail your returned item to:

     Avery Outdoors

     RMA #______________ 

     335 Cumberland Street

     Memphis, TN  38112

 

3. Include in your package a signed letter stating the reason for your return and the original receipt.

 

We are not responsible for items returned without a an RMA #.  We will refund your money as long as the merchandise shows no sign of wear or abuse.

 

We will not refund shipping charges or pay for the item to be returned. No returns accepted on closeout items.

 

Damaged or Defective Merchandise:

Always inspect and test your equipment immediately upon delivery, even if you do not plan to use right away. 

 

All items received damaged must be reported to Avery within 2 business days by email to info@averyoutdoors.com or by calling customer service at 800-333-5119.  Please have the original box with tracking label attached enable to fill a FedEx claim.

 

Return Exceptions:

Some items, including DVD’s and Sporting Dog Scents, can only be returned if they are unopened. Please contact Customer Service for more information.

 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 

Exchanges:

If your clothing item has not been worn and is still in new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return ship

 

Payment Policy:

Accepted Methods of Payment

Credit Card (Visa, Master Card, Discover)

Check/Money Order

 

 

Credit Card Charges:

Your credit card will be charged at the time of shipping:

Mailing Address For Check/Money Order:

     Avery Outdoors

     Attn:  Customer Service Department

     335 Cumberland Street

     Memphis, TN  38112

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